johannesvoss

Important: Please make sure your shipping address includes your name, and stay subscribed until you see the "trigger" post!  :)

Hey there! Welcome and thanks for signing up! You don't have to do anything else. However, in case you're new to Patreon, here's some more info!

How does the shipping and charging process work? When do I get my tokens?
On the last day of each month, there's a post by me announcing "Wave X - TRIGGER" - this post triggers Patreon to charge your payment method and generates a list of all pledges and addresses for me. This allows me to print the right amount of tokens, which takes about two weeks, and to package, label and ship to everyone who pledged for that wave.
Runtime of the packages, depending on where you are in the world (from Germany), is 1-3 weeks. Once the packages are on the way, I'll also post an update titled "Wave X has been shipped".

If you only intend to get a specific token, you can simply cancel once you've received the notification of the trigger post (meaning you've been charged for it). 

If there's ever anything you'd like to know, or if something's missing from your package or you got the wrong package altogether or none at all - don't hesitate to simply message me! :) I'll get on top of it asap. I'll spare you the marketing talk, but I really do take care to make each and every single one of you happy.

All the best,
Hannes